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Refund Policy
Our Promise to You
At Billy's, your happiness means everything to us. If something doesn't feel right after your visit - whether it's your cut, colour, or overall experience - we genuinely want to know. Please reach out within 14 days of your service, and we'll make it right with care and no extra cost to you.
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Deposit and Cancellations
A 30% deposit is taken upon booking. Cancellations must be made 48 hours prior to your scheduled appointment for full, deposit refund.
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